Assouline Reviews

Orders placed before 1pm Monday-Friday are usually shipped the same day from Assouline.com. However, there can occasionally be delays in order processing. In such cases, please allow up to 48 hours for your order to ship. Most orders shipped via International Service are processed and shipped in 1 - 2 business days, depending on product availability. Most International orders are delivered within 7 business days from the order's ship date. Please note that these are general timelines and actual delivery times may vary.

Assouline.com is an online store that offers a variety of products, mainly luxury gifts and designer coffee table books. The prices vary depending on the product. For instance, the Classics Collection Cairo Eternal and Mexico City books are priced at $105 each. The Ultimate Collection Patek Philippe: The Impossible Collection and Formula 1: The Impossible Collection are priced at $1,200 each. The Library Accessories Marrakech Flair - Travel From Home Candle is priced at $80. The Legends Collection Swans: Legends of the Jet Society book is priced at $195, while the New York by New York book is priced at $250. The store also offers free shipping on orders over $200. Please note that these prices are subject to change and it's always best to check the website for the most current prices.

Assouline.com offers a variety of products. They are known for their luxury coffee table books that celebrate the highest forms of culture and style. Each book is a work of art featuring the worlds of design, jewelry, fashion, travel, food and drink, and architecture. Some of their collections include The Classics Collection, The Ultimate Collection, and The Legends Collection. They also offer library accessories like the Marrakech Flair - Travel From Home Candle. In addition to books and accessories, they offer notebooks, bookstands, and stationary. Their product availability is labeled as Available, Pre-Order, Coming Soon, or Out of Stock. Products available for immediate purchase will ship the same day if ordered by 1pm EST.

Assouline is known for its luxury gifts and designer coffee table books. They offer a wide range of products, including The Classics Collection like "Cairo Eternal" and "Mexico City", and The Ultimate Collection featuring "Patek Philippe: The Impossible Collection" and "Formula 1: The Impossible Collection". They also have The Legends Collection with books like "Swans: Legends of the Jet Society" and "New York by New York". In addition to books, they offer Library Accessories such as the "Marrakech Flair - Travel From Home Candle". They also have new arrivals like "Tiffany & Co.: The Landmark", "Fontainebleau", and "Horses from Saudi Arabia". Assouline also provides free shipping on orders over $200.

Assouline.com accepts the following forms of payment for online purchases: Visa, Mastercard, American Express, JCB, Discover, PayPal, Apple Pay, Shop Pay, and Shop Pay Installments. They also accept Affirm, Afterpay, and Assouline Gift Card. Assouline has partnered with Shop Pay, Klarna, and Afterpay to offer pay in four interest-free installments. They have also partnered with Affirm to offer 12-month installments at 0% APR. At this time, they only accept one form of payment per order. Local taxes, if applicable, will be added to your order as required by law. International orders could be subject to import taxes, custom duties, and fees once the shipment arrives at its destination. The recipient may be responsible for such charges, and the charge can vary from country to country. You may request an order cancellation or modification within 30 mins after receiving your order confirmation. However, please note that while they will try their best to accommodate the request, they cannot guarantee that they will be able to cancel or modify your order once it has been placed.

Assouline's return policy allows returns for exchange or merchandise credit only within 14 days of delivery. They do not offer refunds. If you wish to return your order, you will be responsible for the return shipping cost. You should email Assouline to begin the return process. Items must be returned in the same condition in which they were received and within 14 days of the delivery date. Exchanges and credit are applicable only at the original point of purchase. All non-book merchandise including objects, bookstands, book towers, candles, stationery, vintage books, and gallery items are considered final sale. Assouline stores do not accept returns from purchases made online. Items purchased at Assouline retail locations can only be returned to where the original transaction occurred. Assouline only accepts returns on products purchased directly from their website or retail locations. Any original shipping charges incurred at the time of purchase are non-refundable. All sales of candles are final. If your candle arrives damaged, you should contact Customer Care within 14 days of receiving your order with a photo of the damaged item. Candles must be in their original packaging, unused, and accompanied by an original receipt. Assouline reserves the right to reject any exchanges that do not comply with the conditions stated above. Items that appear used or worn upon inspection will not be eligible for refunds.

Assouline's return policy states that if the content of your order arrives damaged, or is incorrect, you should contact Customer Service as soon as possible. If you wish to return your order for any other reason, they allow returns for exchange or merchandise credit only within 14 days of delivery. No refunds are provided and you will be responsible for the return shipping cost. Items must be returned in the same condition in which they were received and within 14 days of the delivery date. Exchanges and credit are applicable only at the original point of purchase. All non-book merchandise including objects, bookstands, book towers, candles, stationery, vintage books, and gallery items are considered final sale. Assouline stores do not accept returns from purchases made online. Items purchased at Assouline retail locations can only be returned to where the original transaction occurred. Assouline only accepts returns on products purchased directly from their website or retail locations. Any original shipping charges incurred at the time of purchase are non-refundable. All sales of candles are final. If your candle arrives damaged, please contact Customer Care within 14 days of receiving your order with a photo of the damaged item. Candles must be in their original packaging, unused, and accompanied by an original receipt. They will not honor refunds for reasons other than damage incurred during shipping.

Regarding their shipping policy, it includes both domestic and international shipping. For shipping to Canada, Mexico, Central & South America, they use FedEx International Economy and FedEx International Priority. For shipping to Europe, Asia, or Africa, you should visit their EU website. International orders could be subject to import taxes, custom duties, and fees once the shipment arrives at its destination.

The Assouline Customer Service can be reached via email at customerservice@assouline.com. They also have a phone number, which is (212) 419-5621. Their hours of operation are Monday to Friday, 9am - 6pm Eastern US Time. For all wholesale inquiries, you can visit the Wholesale contact page on their website. For general inquiries, you can visit their FAQs page. Please note that they aim to respond to your inquiry within one business day.