(4.0 / 5)1440+ Ratings

Assouline Reviews

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Overall Rating

4.0
10 Reviews
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About Assouline

Assouline.com is a platform that offers a variety of products across categories including books, notebooks, bookstands, accessories, and stationery. Each product is labeled with its availability status such as Available, Pre-Order, Coming Soon, or Out of Stock. Products that are available for immediate purchase will ship the same day if ordered by a certain time. Most Assouline titles are printed in English, but they do have some French versions of titles available. They also provide information about their stock availability, product materials, and how to care for their products. They offer luxury craftsmanship with one-of-a-kind books and objects of the highest quality. They also provide signature gift wrapping services and give first access to new arrivals. They accept multiple payment methods including Paypal, Afterpay, Affirm, and more.

Assouline Pros & Cons

Pros of Assouline.com:

  • Luxury Products: High-quality, beautifully crafted items, including books and home fragrances.
  • Sustainability Initiative: Partners with One Tree Planted to plant one tree for every book sold, promoting environmental sustainability.
  • Customer Discounts: Offers various discount codes and promotions, allowing customers to save up to 40% off the total cost.
  • Free Shipping: Provides free US ground shipping on orders over $200.
  • Global Presence: Many boutiques worldwide, making their products accessible globally.

Cons of Assouline.com:

  • Pretentious Brand Image: Some employees and customers have reported a pretentious brand image, which can be off-putting.
  • Management Issues: Poor management practices have been reported, affecting the work environment.
  • Work Environment: Employees have mentioned that the workspace is nice but often feels disconnected and closed off.
  • Short-term Employment: Assouline Publishing is often described as a good opportunity for short-term employment but not ideal for long-term advancement.

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Assouline Customer Reviews (10)

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Kristian Mayer
Kristian Mayer
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Feb 14, 2023
Christian Baumgaertner
Christian Baumgaertner
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Feb 14, 2023
Channing Bisson
Channing Bisson
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Feb 13, 2023
Jose Gause
Jose Gause
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Feb 13, 2023
Wichard Schijvenaars
Wichard Schijvenaars
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Feb 11, 2023
Freya Hopkins
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Feb 11, 2023
Susan Manning
Susan Manning
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Feb 11, 2023
Henry Lajoie
Henry Lajoie
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Feb 10, 2023
Emily Cromwell
Emily Cromwell
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Feb 8, 2023
Angelika Durr
Angelika Durr
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Feb 8, 2023

Assouline Customer’s Q&A

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Assouline Features and Benefits

Here are the key features and benefits of assouline.com:

  • High-quality products made by a reputable publishing house.
  • Beautiful and aesthetic books that are works of art.
  • Many boutiques worldwide.
  • Partnered with One Tree Planted.
  • Free US ground shipping on orders over $200.
  • Library design services working with real estate developers, interior designers, and private clients, and started designing luxury libraries around the world.
  • Sustainability initiative by partnering with One Tree Planted. The environmental nonprofit is dedicated creating a healthier climate, protecting biodiversity, and helping reforestation efforts. With this partnership, Assouline plants one tree for every book sold.
  • New line of home fragrances, inspired by the best selling Travel Series.

These features and benefits make assouline.com a unique and attractive platform for book lovers and those who appreciate beautifully crafted items. Hope this helps!

Assouline Pricing

Assouline.com offers a variety of luxury products, including coffee table art books and designer gifts. The pricing for these items can vary significantly, with some books priced at $1,200, as seen in The Ultimate Collection Formula 1: The Impossible Collection. For specific pricing details, you would need to visit their website and browse through their collections.

About assouline.com Payment Method?

Assouline.com accepts the following forms of payment for online purchases: Visa, Mastercard, American Express, JCB, Discover, PayPal, Apple Pay, Shop Pay, and Shop Pay Installments. They also accept Affirm, Afterpay, and Assouline Gift Card. Assouline has partnered with Shop Pay, Klarna, and Afterpay to offer pay in four interest-free installments. They have also partnered with Affirm to offer 12-month installments at 0% APR. At this time, they only accept one form of payment per order. Local taxes, if applicable, will be added to your order as required by law. International orders could be subject to import taxes, custom duties, and fees once the shipment arrives at its destination. The recipient may be responsible for such charges, and the charge can vary from country to country. You may request an order cancellation or modification within 30 mins after receiving your order confirmation. However, please note that while they will try their best to accommodate the request, they cannot guarantee that they will be able to cancel or modify your order once it has been placed.

Assouline FAQs

FAQ

How To Open A Assouline Account?

To open an account on assouline.com, follow these steps:

  1. Visit the assouline.com website.
  2. Click on the "Account" or "Sign In" button usually located at the top right corner of the homepage.
  3. Click on "Create Account".
  4. Fill in the required information such as email address, first name, last name, and password.
  5. Click on "Create" or "Submit".

After these steps, an account should be successfully created on assouline.com. It's always a good idea to check the website for specific instructions as the process may vary slightly. Hope this helps!

FAQ

Assouline Alternatives

Here are the top 10 alternatives to assouline.com:

  1. pawprintbooks.com
  2. chapitre.com
  3. bookoutlet.com
  4. foliosociety.com
  5. abebooks.fr
  6. wedtree.com
  7. Atlas Obscura
  8. Jamesedition
  9. Artforum International
  10. Yves Saint Laurent

These sites offer similar services and products, and they are ranked based on their affinity to assouline.com in terms of keyword traffic, audience targeting, and market overlap. Please note that the similarity score and ranking might change over time due to the dynamic nature of the web. It's always a good idea to check these sites individually to see if they meet your specific needs. Hope this helps!

FAQ

What forms of payment does Assouline accept for online purchases?

Assouline accepts Visa, Mastercard, American Express, JCB, Discover, PayPal, Apple Pay, Shop Pay, Klarna (US only), and Assouline US Gift Card for online purchases.
FAQ

Does Assouline offer pay-in installments for online purchases?

Yes, Assouline has partnered with Shop Pay and Klarna to offer pay in four interest-free installments. To use this option, please choose Shop Pay or Klarna at checkout.
FAQ

What are the shipping destinations for Assouline's US site?

Assouline's US site, assouline.com, ships to addresses in the United States, Canada, Mexico, U.S. Territories, and South and Central America.
FAQ

What are the shipping options and delivery timeframes for US orders?

Assouline's US site offers free shipping for eligible orders over $200, and standard service orders are processed and shipped within 1-2 business days. Most orders are delivered within 5 business days. Second Day and Overnight services are available, but not for orders destined for US Territories or APO/FPO locations.
FAQ

Does Assouline ship internationally?

Yes, international economy and priority services are available for orders shipping to Canada, Mexico, and Central and South America. Most international orders are delivered within 7 business days from the order's ship date. For orders shipping to Europe, Asia, or Africa, please visit Assouline's EU site at eu.assouline.com.
FAQ

What is Assouline's policy for damaged or incorrect items?

If the content of your order arrives damaged or is incorrect, please contact Customer Service as soon as possible. If you received a damaged item, please email Assouline with your order number, details of the damage, and photos if possible.
FAQ

What is Assouline's return policy?

Assouline allows returns for exchange or merchandise credit only within 14 days of delivery. No refunds are available. Please note that you will be responsible for the return shipping cost. Items must be returned in the same condition in which they were received. Exchanges and credit are applicable only at the original point of purchase.
FAQ

How long does it take to receive an order from Assouline.com?

Orders placed before 1pm Monday-Friday are usually shipped the same day from Assouline.com. However, there can occasionally be delays in order processing. In such cases, please allow up to 48 hours for your order to ship. Most orders shipped via International Service are processed and shipped in 1 - 2 business days, depending on product availability. Most International orders are delivered within 7 business days from the order's ship date. Please note that these are general timelines and actual delivery times may vary.

FAQ

About assouline.com Prices and Cost?

Assouline.com is an online store that offers a variety of products, mainly luxury gifts and designer coffee table books. The prices vary depending on the product. For instance, the Classics Collection Cairo Eternal and Mexico City books are priced at $105 each. The Ultimate Collection Patek Philippe: The Impossible Collection and Formula 1: The Impossible Collection are priced at $1,200 each. The Library Accessories Marrakech Flair - Travel From Home Candle is priced at $80. The Legends Collection Swans: Legends of the Jet Society book is priced at $195, while the New York by New York book is priced at $250. The store also offers free shipping on orders over $200. Please note that these prices are subject to change and it's always best to check the website for the most current prices.

FAQ

What other products does Assouline.com offer?

Assouline.com offers a variety of products. They are known for their luxury coffee table books that celebrate the highest forms of culture and style. Each book is a work of art featuring the worlds of design, jewelry, fashion, travel, food and drink, and architecture. Some of their collections include The Classics Collection, The Ultimate Collection, and The Legends Collection. They also offer library accessories like the Marrakech Flair - Travel From Home Candle. In addition to books and accessories, they offer notebooks, bookstands, and stationary. Their product availability is labeled as Available, Pre-Order, Coming Soon, or Out of Stock. Products available for immediate purchase will ship the same day if ordered by 1pm EST.

FAQ

About assouline.com Popular Products and Services?

Assouline is known for its luxury gifts and designer coffee table books. They offer a wide range of products, including The Classics Collection like "Cairo Eternal" and "Mexico City", and The Ultimate Collection featuring "Patek Philippe: The Impossible Collection" and "Formula 1: The Impossible Collection". They also have The Legends Collection with books like "Swans: Legends of the Jet Society" and "New York by New York". In addition to books, they offer Library Accessories such as the "Marrakech Flair - Travel From Home Candle". They also have new arrivals like "Tiffany & Co.: The Landmark", "Fontainebleau", and "Horses from Saudi Arabia". Assouline also provides free shipping on orders over $200.

FAQ

What is the return policy of Assouline?

Assouline's return policy allows returns for exchange or merchandise credit only within 14 days of delivery. They do not offer refunds. If you wish to return your order, you will be responsible for the return shipping cost. You should email Assouline to begin the return process. Items must be returned in the same condition in which they were received and within 14 days of the delivery date. Exchanges and credit are applicable only at the original point of purchase. All non-book merchandise including objects, bookstands, book towers, candles, stationery, vintage books, and gallery items are considered final sale. Assouline stores do not accept returns from purchases made online. Items purchased at Assouline retail locations can only be returned to where the original transaction occurred. Assouline only accepts returns on products purchased directly from their website or retail locations. Any original shipping charges incurred at the time of purchase are non-refundable. All sales of candles are final. If your candle arrives damaged, you should contact Customer Care within 14 days of receiving your order with a photo of the damaged item. Candles must be in their original packaging, unused, and accompanied by an original receipt. Assouline reserves the right to reject any exchanges that do not comply with the conditions stated above. Items that appear used or worn upon inspection will not be eligible for refunds.

FAQ

assouline.com Return Policy?

Assouline's return policy states that if the content of your order arrives damaged, or is incorrect, you should contact Customer Service as soon as possible. If you wish to return your order for any other reason, they allow returns for exchange or merchandise credit only within 14 days of delivery. No refunds are provided and you will be responsible for the return shipping cost. Items must be returned in the same condition in which they were received and within 14 days of the delivery date. Exchanges and credit are applicable only at the original point of purchase. All non-book merchandise including objects, bookstands, book towers, candles, stationery, vintage books, and gallery items are considered final sale. Assouline stores do not accept returns from purchases made online. Items purchased at Assouline retail locations can only be returned to where the original transaction occurred. Assouline only accepts returns on products purchased directly from their website or retail locations. Any original shipping charges incurred at the time of purchase are non-refundable. All sales of candles are final. If your candle arrives damaged, please contact Customer Care within 14 days of receiving your order with a photo of the damaged item. Candles must be in their original packaging, unused, and accompanied by an original receipt. They will not honor refunds for reasons other than damage incurred during shipping.

Regarding their shipping policy, it includes both domestic and international shipping. For shipping to Canada, Mexico, Central & South America, they use FedEx International Economy and FedEx International Priority. For shipping to Europe, Asia, or Africa, you should visit their EU website. International orders could be subject to import taxes, custom duties, and fees once the shipment arrives at its destination.

FAQ

What is the contact information of Assouline's Customer Service?

The Assouline Customer Service can be reached via email at customerservice@assouline.com. They also have a phone number, which is (212) 419-5621. Their hours of operation are Monday to Friday, 9am - 6pm Eastern US Time. For all wholesale inquiries, you can visit the Wholesale contact page on their website. For general inquiries, you can visit their FAQs page. Please note that they aim to respond to your inquiry within one business day.